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Memorandum for the Quartermaster General
January 26, 1942 [Washington, D.C.]
Last night (Sunday) I received a telephone message from a soldier at the Bus station in Richmond, telling me that he had purchased a ticket from Washington to Camp Eustis, Lee Hall, I believe, and had left here on the five o’clock bus; that he and others with similar tickets were dumped out of the bus at Fredericksburg and had a considerable delay there, and that finally in Richmond, they were informed that there were no accommodations for them for the remainder of the trip that night. The appeal was made to me to get some action to force the Bus company to provide the transportation.
I do not know just what happened and I was unable to help them in their dilemma at the time. I pass this on for your investigation to see if the Bus companies are observing the legal requirements in selling tickets for a passage and then failing to provide the transportation.
I suggest that the preliminary inquiries be made by visit or telephone.1
Document Copy Text Source: George C. Marshall Papers, Pentagon Office Collection, Selected Materials, George C. Marshall Research Library, Lexington, Virginia.
Document Format: Typed memorandum.
1. Marshall also had the telephone connections to his home changed so that at night he could direct the Fort Myer operator to route calls to his residence through the War Department duty officer, who would decide which ones were to be put through to the chief of staffs bedside. (Frank McCarthy Memorandum for Chief of Staff, February 2, 1942, GCMRL/F. McCarthy Papers [U.S. Army 1941-45, Marshall].)
Recommended Citation: ThePapers of George Catlett Marshall, ed.Larry I. Bland and Sharon Ritenour Stevens(Lexington, Va.: The George C. Marshall Foundation, 1981- ). Electronic version based on The Papers of George Catlett Marshall, vol. 3, “The Right Man for the Job,” December 7, 1941-May 31, 1943 (Baltimore and London: The Johns Hopkins University Press, 1991), pp. 85-86.